Terms of Service

Welcome to Baho Coffee Company ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, services, and products. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing this website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. Our Services

Baho Coffee Company provides:

• Specialty coffee export services
• Online information about our products and washing stations
• Quotation request services for international buyers
• Contact and communication services
• Digital sales platform (where applicable)

3. Use of Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the website
• Transmit any viruses, malware, or harmful code
• Use automated systems to access the website without permission
• Reproduce, duplicate, or copy any content without authorization
• Interfere with or disrupt the website or servers

4. Orders and Quotation Requests

5. Pricing and Payment

• All prices are in USD unless otherwise specified
• Prices are subject to change without notice
• Payment must be made according to agreed terms
• We accept payment through secure payment processors
• Bank transfer options are available for bulk orders
• All payments are processed securely

6. Shipping and Delivery

Shipping terms, delivery times, and costs will be specified in your quotation or order confirmation. Standard terms include:

• FOB (Free On Board) Kigali, Rwanda (standard)
• Alternative Incoterms available upon request
• Delivery times depend on order size and destination
• Risk transfers according to agreed Incoterms
• All exports comply with Rwanda Revenue Authority regulations

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Baho Coffee Company or its licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Baho Coffee Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

Our total liability for any claims arising from your use of our services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

9. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, government actions, pandemics, or market disruptions.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Rwanda. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Rwanda.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the modified Terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us: